ISO/IEC 20000 certification (often referred to as just ISO 20000) is the international IT service management standard that enables IT organizations (whether in-house, outsourced or external) to make certain that their IT provider management tactics are aligned each with the desires of the business and with global excellent exercise.
ISO/IEC 20000 certification enables businesses benchmark how they supply managed services, measure provider stages and investigate their performance. It’s miles broadly aligned with, and draws strongly.
ISO 20000 – I.T Management Services.
Benefits
- Improvement to your service management and a clear orientation.
- Competitiveness and credibility.
- Reduction of risk of service failures.
- Saving and better cost calculations.
- Increased customer satisfaction.
- Transparent illustration of your services.